Privacy Policy
Effective Date: October 13th 2025
Last Updated: October 28th 2025
The Trash Porters LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://thetrashporters.com, use our services, or communicate with us by phone, text, or email.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and payment details when you request or purchase our services.
Service Information: Details about your trash collection schedule, property location, or junk removal needs.
Communications Data: Messages, emails, or text communications between you and The Trash Porters, including SMS updates and customer service conversations.
Technical Information: IP address, browser type, and website usage data collected automatically when you visit our website.
2. How We Use Your Information
We use the information we collect to:
Provide and manage waste management and junk removal services
Send service reminders, billing information, and customer updates
Improve our operations, customer support, and website experience
Communicate about promotions, events, or community initiatives (only with your consent)
Comply with legal obligations and enforce our service agreements
3. SMS Communications
By providing your mobile number and opting in, you agree to receive text messages from The Trash Porters. These may include service updates, reminders, satisfaction follow-ups, and account-related messages.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us directly at 302-709-1550 or info@thetrashporters.com.
We do not share or sell mobile numbers or SMS consent information with third parties for marketing purposes.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only with:
Service providers who assist in operations (e.g., payment processors or IT providers) under confidentiality agreements.
Regulatory or legal authorities when required by law.
6. Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience, analyze web traffic, and understand how visitors use our site. You can disable cookies in your browser settings if preferred.
7. Your Rights and Choices
You have the right to:
Access or correct your personal information
Withdraw SMS or email consent at any time
Request deletion of your personal data (subject to legal requirements)
To make a request, please contact us at info@thetrashporters.com or 302-709-1550.
8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
The Trash Porters LLC
Wilmington, Delaware
Email: info@thetrashporters.com
Phone: 302-709-1550
Website: https://thetrashporters.com